PRIVACY POLICY

Privacy Policy

At Conpanna LTD, we are committed to protecting and respecting your privacy.

This privacy policy explains when and why we collect personal information from visitors to our website, how we use it, and how we may disclose it to other organizations.

Conpanna Living is a concept-driven interior design company and retail store based in Northern Ireland, working in both the residential and commercial sectors. Conpanna LTD is registered in Northern Ireland (Company No. NI721254), with its registered office at 72 Loughmoss Park, Carryduff, Belfast, Northern Ireland, BT8 8PD.

What Information Do We Collect About You?

Personal information refers to any information that can be used to identify you, such as your name, title, phone number, email address, or postal address. We collect information about you when you use our website, for example, when you contact us about products and services, sign up for our newsletter, or apply for a vacancy.

We also use tools to analyze website visitors to better understand their needs and improve our site. This information may include your name, email address, IP address, and details about the pages you access.

How Will We Use Your Information?

At Conpanna, we ensure that we use your information fairly and lawfully. We do not sell or rent your information to third parties, nor do we share your information with third parties for marketing purposes.

We may share your information with third-party service providers, agents, subcontractors, or associated organizations to complete tasks and provide services on our behalf (e.g., sending newsletters). However, we only disclose personal information necessary to deliver the service, and we ensure that our providers keep your information secure. We do not release your information to third parties for their own purposes unless you have requested this or we are required to do so by law.

We may use your information to:

• Send you communications you have requested that may be of interest to you
• Process job applications submitted through our website
• Fulfill our obligations from contracts entered into by you and us
• Notify you of changes to our services

We may analyze your personal information to better understand your interests and preferences, helping us provide more relevant content. We may also use your information to prevent fraud and reduce credit risk.

We regularly review our retention periods for personal data. We will retain your data in line with legal requirements and our retention policy, holding your information only as long as necessary for the relevant activity or contract.

Marketing

You have the choice of whether or not to receive marketing communications from us. Once you’ve shared your data with us, we may use it to send direct marketing communications about our products and services. We will not contact you for marketing purposes via email, phone, or post unless you have given your prior consent. You can change your preferences at any time by contacting hello@conpannaliving.com.

If you opt-out of receiving future publications from us, your contact details will remain on our opt-out list to prevent further communications.

Access to Your Information

We aim to keep your information accurate. If any of your details are outdated or incorrect, please contact hello@conpannaliving.com, and we will update our records.

Security

We take your data security seriously and have implemented appropriate technical and organizational measures to protect it from unauthorized access, accidental loss, or destruction.

Where We Store Your Information

All data you submit via our website is stored within the European Union, and we do not export this information outside of the EU.

Cookies

Our website uses cookies to enhance your experience. For more details on our cookie policy, please refer to our website.

Other Websites

Our website may contain links to other sites. This privacy policy applies only to this website, so please read the privacy policies of any external sites you visit.

Changes to Our Privacy Policy

We may update this policy from time to time, so please check this page occasionally. If you have any questions or concerns about this policy or how we use your data, please get in touch at hello@conpannaliving.com. This policy was last updated in September 2024.

Complaints

If something goes wrong, we will do our best to resolve the issue. Please contact us at hello@conpannaliving.com or 07889253119, and we will work to quickly resolve the problem. If you wish to make a complaint about how your personal data is being processed, you can contact the Information Commissioner’s Office at http://www.ico.org.uk or by calling 0330 123 1113.

How to Contact Us

If you have any questions about our privacy policy or the information we hold about you, please contact us at hello@conpannaliving.com or write to us at Conpanna, 72 Loughmoss Park, Carryduff, Belfast, Northern Ireland, BT8 8PD, United Kingdom. Alternatively, you can call us at 07889253119.